myCHEP Digital Customer Portal | CHEP USA (2024)

Find product

Smart. Simple. Fast.

The myCHEP digital portal givescustomers a simple, one-stop tool to quickly place orders, view pallet inventory usage, track delivery activity and more, saving you time.

Already have an account? Click here to login to myCHEP

Features and Benefits

Utilize myCHEP to quickly and easily manage your CHEP account 24 hours a day, 7 days a week. This proprietary online portal is accessible on multiple devices and simplifies the administrative tasks associated with pallet and container pooling.

  • Track Your Deliveries

    Maximize your productivity and know when your pallet deliveryis expected to arrive at your location.

    Learn more aboutEstimated Time of Arrival (ETA) notifications.

  • Mobile Options

    Access your account on-the-go from your mobile device and tablet.

  • Quick View Calendar

    Plan, view and track orders and deliveries in a single view, much like your Outlook calendar. You can quickly create, modify or cancel orders from one screen.

  • Express Orders

    Your emergency becomes ours! Place rushorders under the standard order lead time and track its status online.

  • Customized Dashboards

    Set-up your dashboard to conveniently see the activity, reporting and noticesthat are most important to you.Have completevisibility into your accurate CHEP pallet balanceand inventory usage for your account.

    Plus, you can download your reports to your device in just one click. Export and filter your data based upon your unique businessneeds.

  • Invoice Management

    Want to know if you’ve paid your invoice? You can track the status of your open invoices in your dashboard.

  • 24/7 Access

    You can log in from anywhere and have the ability to manage your account 24 hours a day,7 days a week.

Enhanced Visibility During Unpredictable Times

Takefull advantage of myCHEP's newest customer requested enhancements to easily order and monitor your inventory balance during these unpredictable supply chain times.

Watch a briefwalk-through of the latestfeatures developed from customer feedback.

View Video - New Enhancements

myCHEP Digital Customer Portal | CHEP USA (3)

Frequently Asked Questions

  • How do I get started with myCHEP?

    If you are a new CHEP customer and want to start using myCHEP, please contact us atcustomer.care@chep.comand we willprovide you with access.

    If you are an existing customer and need assistance with your account, click below to request a myCHEPpassword resetor create new account.

  • What are the browser requirements for my device?

    The myCHEP system supports top web and mobile browsers including Chrome, Edge, Internet Explorer and Safari.

Contact a CHEP Sales Representative

  • Direct call (800) 243-7872
  • Go to our contact form

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myCHEP Digital Customer Portal | CHEP USA

myCHEP Digital Customer Portal | CHEP USA (2024)

FAQs

What does CHEP stand for? ›

CHEP (Commonwealth Handling Equipment Pool) is a company dealing in pallet and container pooling services, serving customers in a range of industrial and retail supply chains. It is a subsidiary of Brambles. CHEP. Industry. Equipment pooling.

How do I create a CHEP account? ›

If you are a new CHEP customer and want to start using myCHEP, please contact us at customer.care@chep.com and we will provide you with access. If you are an existing customer and need assistance with your account, click below to request a myCHEP password reset or create new account.

How do I close my CHEP account? ›

To close your account, you need to send a written request on your company letterhead highlighting your Account Number to the New and Closed Accounts team at au.newcloseaccounts@chep.com. Note that all CHEP equipment must be removed and all monies outstanding will need to be paid before the account can be closed.

Who owns CHEP? ›

CHEP is part of the Brambles Group, the owner of a portfolio that includes IFCO, the leading provider of Reusable Plastic Containers (RPC) to the fresh food supply chain globally.

How does the CHEP program work? ›

Working with CHEP is simple

You load the pallets with your products and send them to your customers. You inform CHEP that the goods have been shipped via myCHEP. CHEP takes care of the pallet pickup and return to our service center, where pallets are inspected and repaired if necessary.

What does CHEP USA do? ›

We manage, maintain, transport and supply 330 million pallets and containers that are shared and reused by growers, manufacturers, distributors and retailers.

How many customers does CHEP have? ›

We're proud to serve over 300,000 customers from every corner of the world—from owner-operators to multinational corporations, across a broad range of industries.

What is the phone number for CHEP customer service? ›

Ring us at +1 (866) 261-2437.

How do I order CHEP pallets online? ›

Place an order via our online portal

As soon as we receive the signed contract agreement, we set up your access to our online portal myCHEP. You can then order CHEP pallets and containers. If you need assistance or have any questions, please contact us: 1-800-243-7872.

How do I Delete my personal loan account? ›

Visit bank with the complete set of documents (as mentioned above). You may be required to fill a form or write a letter requesting pre-closure of the Personal Loan account. Pay the pre-closure amount. Sign the required documents, if any.

How do I close my loan account online? ›

Personal loans cannot be pre-closed online, therefore you are required to find the nearest bank branch, where you can pre-close your loan. You can call the bank's customer care number to find the branch next to you.

Who competes with CHEP? ›

CHEP's top competitors include All Pallets, Loscam, and Schoeller Allibert. All Pallets manufactures and supplies wooden pallets and packing cases. It also offers pallet clearance and recycling services.

How many employees does CHEP have? ›

CHEP employs approximately 11,500 people and believes in the power of collective intelligence through diversity, inclusion and teamwork.

How did CHEP start? ›

After World War II, the US Army leaves behind a wealth of materials handling equipment at their military bases in Australia. The Australian government combines this asset base with existing infrastructure to form the Commonwealth Handling Equipment Pool, or CHEP.

What is the meaning of CHEP? ›

English meaning of chep. Noun, Masculine. pus, sticky secretion from the eyes. stickiness. sticky juice or sap of a plant.

What is the origin of CHEP? ›

Commonwealth Handling Equipment Pool

After World War II, the US Army leaves behind a wealth of materials handling equipment at their military bases in Australia. The Australian government combines this asset base with existing infrastructure to form the Commonwealth Handling Equipment Pool, or CHEP.

What is CHEP in nursing? ›

Public - Certified Healthcare Emergency Professional (CHEP) Certification Prep Course (CHEP-099) Description. The Certified Healthcare Emergency Professional (CHEP) certification is a real-world healthcare emergency management certification.

What is special about CHEP pallets? ›

The 1200 x 800 mm CHEP pallet is a general purpose platform that can be safely used for the loading, distribution and display of goods. It is pooled and serviced throughout CHEP's network of service centres, helping to increase efficiency and the sustainable use of natural resources across the supply chain.

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